Terms of Service
Proxy access services for customers who are not residents of Russia
These Terms of Service (the "Terms") are a public offer by Individual Entrepreneur Svyatoslav Aleksandrovich Knyazev, a sole proprietor registered in the Russian Federation (INN 745601438850, OGRNIP to be added), the "Seller", to individuals, sole proprietors and companies that are not residents of the Russian Federation, each a "Customer", to enter into a services agreement on the terms below. For the Seller, the agreement is a foreign trade contract for the export of services.
Customers who are residents of the Russian Federation buy the Services under the Russian-language public offer and pay in rubles.
01Definitions
Website — the website at proxyfield.io, including its subdomains.
Account — the Customer's area of the Website, available after sign-up, that shows the Traffic balance, usage statistics and connection settings.
Services — access to the Seller's network of residential and mobile proxy servers for transmitting internet traffic within the paid Traffic Package.
Traffic — the data the Customer sends and receives through the proxy servers, measured in gigabytes (GB) according to the Seller's records shown in the Account.
Traffic Package — the amount of Traffic of the selected type, residential or mobile, paid for by the Customer.
Non-resident — a person who is not a resident of the Russian Federation within the meaning of Federal Law No. 173-FZ of 10 December 2003 "On Currency Regulation and Currency Control".
Payment Partner — the payment service provider that accepts cryptocurrency payments from the Customer on the Seller's behalf and transfers the proceeds to the Seller. Its name and country are shown on the invoice.
Acceptance — the Customer's full and unconditional acceptance of these Terms.
02Who these Terms are for
These Terms apply only to Customers who are Non-residents. By accepting these Terms the Customer confirms that it is a Non-resident, and each payment repeats this confirmation. The Customer must tell the Seller at once if it becomes a resident of the Russian Federation.
Residents of the Russian Federation — every citizen of the Russian Federation wherever they live, foreign nationals with a Russian residence permit, and companies registered in Russia — buy the Services under the Russian-language public offer and pay in rubles. Payments in cryptocurrency are not accepted from them.
The Seller may ask the Customer for the information needed for currency control and for the Payment Partner's checks: full name or company name, country of residence or registration, and address. The Seller may decline a payment or suspend the Services if this information is not provided or shows that the Customer is a resident of the Russian Federation. The price of unused Traffic is then refunded under Section 11.
A Customer who is an individual confirms that they are at least 18 years old and have full legal capacity.
03Subject of the agreement
The Seller provides the Services to the Customer, and the Customer pays for them, on these Terms.
The description, specifications and prices of the Services published on the Website form part of these Terms.
Acceptance takes place when the Customer signs up on the Website and ticks the box accepting these Terms, or pays for the Services. The agreement is concluded at the moment of Acceptance (Article 438 of the Civil Code of the Russian Federation).
04How the Services are provided
To use the Services, the Customer signs up on the Website with a valid email address and buys a Traffic Package in the Account.
Access opens once the payment is confirmed. The connection settings — gateway address, username and password or an IP allowlist — are available in the Account.
The Services are considered provided to the extent of the Traffic used. Used and remaining Traffic is shown in the Account.
Paid Traffic does not expire and can be used for as long as the agreement is in force.
The Seller may carry out maintenance during which access to the Services may be temporarily limited, and will try to notify the Customer of planned maintenance in advance.
Whether particular third-party websites and services can be reached through the proxy servers depends on those third parties and is not guaranteed.
The usage records in the Account and the payment confirmations under clause 5.5 are the documents confirming that the Services were provided; the parties do not sign acceptance certificates.
05Prices and payment
Prices are set on the Website in US dollars per 1 GB of Traffic and depend on the proxy type and the size of the Traffic Package. Prices do not include taxes or duties payable in the Customer's country; where the law requires the Seller to charge such taxes, they are shown on the invoice before payment.
The Customer pays in advance, in full, in cryptocurrency — USDT, BTC or ETH — through the Payment Partner. The amount of cryptocurrency is calculated from the price in US dollars at the Payment Partner's exchange rate and is shown on the invoice, which is valid for the time stated on it.
The Customer bears blockchain network fees and any fees charged by its own wallet or exchange. If less than the invoiced amount is received, the Seller credits Traffic in proportion to the amount received or, at the Customer's request, refunds it under Section 11.
A payment is considered made when the Payment Partner confirms that it has been received. Funds sent to a wrong address or over a wrong network cannot always be recovered, and the Seller is not liable for such losses.
After each payment the Seller emails the Customer a confirmation stating the Services, the amount in US dollars and the date of payment, and, where required, an electronic cash receipt under Federal Law No. 54-FZ.
The Seller may change its prices. New prices do not apply to Traffic Packages paid for before the change.
06Acceptable use
The Customer must not use the Services:
- in breach of the law of the Customer's country or of the Russian Federation;
- to circumvent access restrictions that the Seller is required to apply under the law of the Russian Federation;
- for spam, fraud, phishing or distributing malware;
- for unauthorised access to computer systems, DDoS attacks, password guessing or vulnerability scanning without the system owner's consent;
- to infringe intellectual property rights or distribute unlawful content;
- in any way that threatens the operation of the Seller's network.
To protect the network, the Seller restricts access through the proxy servers to certain categories of resources, including financial and government services.
If the Customer breaches this Section, the Seller may suspend the Services until the breach is remedied, notifying the Customer by email. For a material breach, the Seller may terminate the agreement and refund the price of the unused Traffic.
The Customer is responsible for complying with the sanctions laws that apply to it. The Seller may decline a payment that it or the Payment Partner cannot lawfully accept; any amount received in that case is returned to the Customer.
07Accounts and security
The Customer keeps its Account and connection credentials confidential and is responsible for everything done with them.
The Seller shows used and remaining Traffic in the Account, processes personal data in line with the Privacy Policy and answers requests and claims within the time limits set by these Terms.
The Seller may ask the Customer how it uses the Services.
08Liability
Each party is liable under the law of the Russian Federation for failing to perform its obligations.
The Seller is not responsible for the content of the information the Customer sends or receives using the Services.
The Seller is not liable for failures caused by force majeure, including failures of blockchain networks, wallets and exchanges outside its control.
The Seller's total liability to Customers that are companies or sole proprietors is limited to the amount the Customer paid for the Services in the last 3 (three) months, except in the case of intentional breach.
09Personal data
The Seller processes the Customer's personal data in accordance with Federal Law No. 152-FZ of 27 July 2006 "On Personal Data" and the Privacy Policy, on the basis of the consent to personal data processing that the Customer gives separately when signing up.
10Governing law and disputes
These Terms are governed by the law of the Russian Federation.
The parties will try to settle disputes by negotiation. Claims are accepted by email at [email protected] or by letter to the Seller's address and are answered within 10 (ten) calendar days of receipt.
Disputes with companies and sole proprietors are heard by the Arbitrazh Court of the Chelyabinsk Region. Disputes with consumers are heard by the competent court under the law of the Russian Federation, without prejudice to the mandatory consumer protection rules of the Customer's country of residence.
11Term, termination and final provisions
The agreement takes effect at Acceptance and remains in force until the parties have performed their obligations or the agreement is terminated.
The Seller may change these Terms. A new version is published on the Website at least 10 (ten) calendar days before it takes effect and applies to agreements concluded after that date.
A new version applies to an existing agreement only if the Customer agrees to it in the Account or by paying for a new Traffic Package. A Customer who does not agree may cancel the agreement under clauses 11.4–11.9.
The Customer may cancel the agreement at any time. The Seller then refunds the price of the unused Traffic, minus the costs it has actually incurred in performing the agreement (Article 782 of the Civil Code of the Russian Federation). For Customers that are companies or sole proprietors, blockchain network and payment-processing fees for the refund are also deducted.
Used Traffic is charged at the same price per 1 GB at which the Traffic Package was paid; it is not recalculated at the price of a smaller package. The price of used Traffic is not refundable, as those Services have been provided.
To request a refund, the Customer emails [email protected] from the address used to sign up, stating the date and amount of the payment and a wallet address for the same cryptocurrency and network. The wallet must belong to the Customer.
Refunds are made within 10 (ten) calendar days of receiving the request, in the same cryptocurrency, in an amount equal to the refundable sum in US dollars at the Payment Partner's exchange rate on the day of the refund.
From the moment the cancellation request is received, the remaining Traffic is blocked.
Nothing in these Terms limits the rights a Customer who is a consumer has under mandatory law that applies to it.
These Terms are made in English. A Russian translation is available on request; if the two differ, the English text prevails.
12Seller details
- Name
- Individual Entrepreneur (sole proprietor) Svyatoslav Aleksandrovich Knyazev
- Name in Russian
- Индивидуальный предприниматель Князев Святослав Александрович
- Taxpayer ID (INN)
- 745601438850
- OGRNIP
- to be added
- Registered by
- to be added
- Address
- apt. 58, 69 Lenin Avenue, Magnitogorsk, Chelyabinsk Region, Russian Federation
- [email protected]
- Support
- 24/7