Terms of Service
The agreement for using ProxyField
These Terms of Service (the "Terms") are an agreement between you and the operator of the ProxyField service ("ProxyField", "we", "us"). They apply when you create an account at proxyfield.io or buy or use our proxy services. If you accept them on behalf of a company, you confirm that you may bind it, and "you" means that company.
You accept these Terms by ticking the box at sign-up, paying for the Services or using them. If you do not accept them, do not use the Services.
01Definitions
Website — the website at proxyfield.io, including its subdomains.
Account — your area of the Website, available after sign-up, that shows your Traffic balance, usage statistics and connection settings.
Services — access to our proxy network for transmitting internet traffic within a paid Traffic Package, together with the Account and related tools.
Traffic — the data you send and receive through the proxy servers, measured in gigabytes (GB) according to our records shown in the Account.
Traffic Package — the amount of Traffic of a selected type that you have paid for.
Payment Partner — the payment service provider that accepts card or cryptocurrency payments on our behalf. Its name is shown on the invoice or payment page.
End User — anyone you allow to use the Services through your Account.
02Who may use the Services
You must be at least 18 years old and able to enter into a binding contract.
You may not use the Services if you are located or ordinarily resident in a country or territory subject to comprehensive U.S. sanctions, if you appear on a U.S. government list of restricted parties, including the OFAC Specially Designated Nationals list, or if you are owned or controlled by such a person.
You must give accurate information and keep your email address up to date.
Ordinary purchases need no identity verification. If we see signs of abuse, or if you apply to resell the Services, we may ask for information about you and how you use the Services, as described on our verification page. We may suspend the Services until we receive it.
03Licence to use the Services
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Services for your own lawful purposes.
You may let End Users use the Services. You are responsible for what they do as if you had done it yourself.
You may not resell, sublicense or redistribute the Services unless we have agreed to it in writing, for example through our reseller program.
You may not reverse engineer the Services, except where the law allows it despite this restriction, or try to bypass their limits or Traffic metering.
We grant no other rights, whether by implication or otherwise.
04How we provide the Services
To use the Services, you sign up on the Website with a valid email address and buy a Traffic Package in the Account.
Access opens once the payment is confirmed. The connection settings — gateway address, username and password or an IP allowlist — are available in the Account.
We provide the Services with reasonable care and skill. The Services are considered provided to the extent of the Traffic used. Used and remaining Traffic is shown in the Account, and our records are the basis for measuring it.
Paid Traffic does not expire and can be used for as long as your Account is open.
We may carry out maintenance during which access may be temporarily limited, and we try to give advance notice of planned maintenance.
Whether a particular third-party website or service can be reached through the proxy servers depends on that third party and is not guaranteed. Nor do we guarantee the availability of any particular IP address or location.
Support is available through the live chat on the Website and at support@proxyfield.io.
05Your responsibilities
You must use the Services only in line with the laws that apply to you and your End Users, including the laws of the country you operate in and of the United States.
You must keep your Account and connection credentials confidential. You are responsible for everything done with them and must tell us at once if you suspect unauthorised use.
You are responsible for the content you send and receive and for following the terms of the websites you access. If you collect personal data through the Services, you decide how it is used and you are responsible for it under data protection law.
You must give us reasonable help if your use of the Services leads to a complaint or legal proceedings, and answer our reasonable questions about how you use the Services.
06Acceptable use
Our Acceptable Use Policy forms part of these Terms. In particular, you must not use the Services:
- in breach of any applicable law, including the U.S. Computer Fraud and Abuse Act and sanctions and export control laws;
- for spam, fraud, phishing or distributing malware;
- for unauthorised access to computer systems, DDoS attacks, password guessing, credential stuffing or vulnerability scanning without the system owner's consent;
- to access data behind logins you are not entitled to;
- to infringe intellectual property rights or distribute unlawful content;
- in any way that threatens the operation of our network.
To protect the network, we restrict access through the proxy servers to certain categories of sites, including financial and government services.
Abuse reports can be sent to abuse@proxyfield.io. We acknowledge every report within 1 business day and may trace the reported IP address and time to an Account.
If you breach this Section, we may suspend or terminate the Services immediately and will tell you by email where the law and the security of the network allow it. Unused Traffic is not refunded when the Services end because of your breach.
07Prices and payment
Prices are set on the Website in US dollars per 1 GB of Traffic and depend on the proxy type and the size of the Traffic Package; the rate of a volume tier applies to the whole purchase.
Prices do not include taxes or duties. You are responsible for them, unless the law requires us to collect them, in which case they are shown on the invoice before you pay.
You pay in advance and in full through the Payment Partner, by bank card or in the cryptocurrencies offered on the invoice. Card payments are charged in US dollars, and your bank may apply its own conversion fees. For cryptocurrency, the amount is calculated from the price in US dollars at the exchange rate shown on the invoice, which is valid for the time stated on it.
For cryptocurrency payments, you bear blockchain network fees and any fees charged by your wallet or exchange. If less than the invoiced amount is received, we credit Traffic in proportion to the amount received.
A payment is considered made when the Payment Partner confirms that it has been received. Funds sent to a wrong address or over a wrong network cannot always be recovered, and we are not liable for such losses.
After each payment we email you a confirmation stating the Services, the amount in US dollars and the date of payment.
We may change our prices. New prices do not apply to Traffic Packages paid for before the change.
We may decline a payment that we or the Payment Partner cannot lawfully accept, and any amount received in that case is handled as the law requires.
08Final purchases
All purchases are final. Paid Traffic Packages and other paid Services are not refundable, including unused Traffic. Paid Traffic does not expire and stays in the Account until it is used.
Before paying, you ask us, by ticking a separate box, to start providing the Services immediately, and you acknowledge that any right of withdrawal ends once the Traffic is credited to the Account.
Used Traffic is charged at the same price per 1 GB at which the Traffic Package was paid; it is not recalculated at the price of a smaller package.
You may stop using the Services and close the Account at any time. Unused Traffic is not refunded. From the moment we receive the request to close the Account, the remaining Traffic is blocked.
If we permanently discontinue the Services for a reason other than your breach, we refund the price of your unused Traffic.
Nothing in these Terms limits the rights you have as a consumer under mandatory law that applies to you.
09Security and privacy
We process personal data as described in our Privacy Policy and use cookies as described in our Cookie Policy.
We do not record the content of your traffic or the pages you visit. HTTPS traffic passes through a tunnel and is not decrypted. We keep connection metadata for up to 30 days to count your Traffic, keep the network running and handle abuse reports.
We may disclose information where valid legal process requires it, or where it is needed to protect the rights, property or safety of ProxyField, our customers or others.
10Confidentiality
Each party keeps confidential the non-public information it receives from the other in connection with the Services and uses it only for the purposes of these Terms.
This does not apply to information that is or becomes public without a breach of these Terms, was already known to the recipient, was developed independently, or must be disclosed by law.
11Intellectual property
We and our licensors own all rights in the Services, the Website, our software, documentation and brand. These Terms do not transfer any of those rights to you.
You keep all rights in your own data. If you send us suggestions, we may use them without any obligation to you.
12Disclaimer of warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND WE DO NOT PROMISE THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
We are not responsible for the content of the information you send or receive using the Services.
13Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE OR DATA.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF THESE TERMS OR THE SERVICES IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 3 (THREE) MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE CLAIM.
These limits do not apply to your payment obligations, to your obligations under Section 14, or to liability that cannot be limited by law, including liability for fraud, willful misconduct, death or personal injury.
Neither party is liable for failures caused by events beyond its reasonable control, including failures of blockchain networks, wallets and exchanges.
14Indemnification
To the extent the law allows, you will defend and hold us harmless from third-party claims, and the resulting losses and reasonable legal costs, that arise from your or your End Users' use of the Services in breach of these Terms or of the law, except to the extent we caused them.
15Term, suspension and termination
The agreement takes effect when you accept these Terms and stays in force until your Account is closed or the agreement is terminated.
We may suspend or terminate the Services if you breach these Terms, if the law requires it, or if your use puts the network or others at risk.
When the agreement ends, your right to use the Services ends. Sections that by their nature should continue, including Sections 10 to 14 and 17, continue to apply.
16Changes to these Terms
We may change these Terms. A new version is published on the Website at least 10 (ten) calendar days before it takes effect and applies to agreements concluded after that date.
A new version applies to an existing agreement only if you agree to it in the Account or by paying for a new Traffic Package. If you do not agree, you may stop using the Services and close the Account.
17Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply.
The parties will first try to settle a dispute by negotiation. Claims can be sent to support@proxyfield.io and are answered within 10 (ten) calendar days of receipt.
Any dispute that is not settled is heard exclusively by the state or federal courts located in the State of Wyoming, and each party agrees to their jurisdiction.
If you are a consumer, you keep the protection of the mandatory rules of the country where you live and any right they give you to bring a claim there.
18General provisions
These Terms, together with the documents they refer to and the description and prices of the Services published on the Website, are the whole agreement between the parties.
You may not transfer your rights under these Terms without our consent. We may transfer them to an affiliate or to a company that takes over the Services, and will publish a notice on the Website.
If a provision is found to be unenforceable, the rest of these Terms stays in force. Not enforcing a provision is not a waiver of it.
We send notices to the email address of your Account or publish them on the Website. Usage records in the Account and payment confirmations are the documents confirming that the Services were provided; the parties do not sign acceptance certificates.
These Terms are made in English.
19Contact us
Questions about these Terms: support@proxyfield.io. Abuse reports: abuse@proxyfield.io.